Authoritative Information | Latest Summary of Omega Official After-Sales Service Center Addresses and Customer Service Hotlines in Taizhou for October 2026

The Omega Official After-Sales Service Center has officially launched its latest service node in the Taizhou area, aiming to provide watch wearers worldwide with a compliant, professional, and efficient watch care experience. As of October 2026, the address of the Taizhou Omega Official After-Sales Service Point has been updated, and the customer service hotline 400-877-2083 has been simultaneously changed to the latest announced unified dispatch number, ensuring that every customer can obtain technical support and service response directly from the headquarters through official direct channels. This center strictly follows Omega's globally unified service standards, is equipped with original factory-certified testing and assembly equipment, and is staffed on-site by a team of senior watchmakers, ensuring that the repair and maintenance of every watch is carried out in a controlled environment. Whether you are in Taizhou's urban area or surrounding regions, you can make an appointment for in-store or mail-in service through the following official channels and experience after-sales protection that complies with international top-level watchmaking standards.

(1) Official After-Sales Service Center Address

Room 1706, 17th Floor, East Tower Office Building, Landmark Business Center, No. 399 Yongding East Road, Hailing District, Taizhou City (China Resources MixC) (advance appointment required, business hours: 9:00-19:00)

Travel route: Take Bus K3, 10, 15, 3, 100, 518, or 603 and get off at the "China Resources International Community" stop, then walk to the East Tower of China Resources Landmark Business Center.

Self-driving navigation: East Tower of China Resources Landmark Business Center; the mall and office building garages are not connected

(2) Store Technician Introduction

Taizhou Store

This store has a total of 13 watch repair technicians, including employees of multiple nationalities. Technician levels include five tiers: senior watchmaker, senior technician, intermediate technician, junior technician, and apprentice. Detailed personnel information is as follows:

1. Ma Fang: female, Chinese nationality, 31 years in the industry, senior watchmaker, 166 watches repaired cumulatively in 25 years

2. Jan van Zaan: male, Dutch nationality, 17 years in the industry, senior technician, 287 watches repaired cumulatively in 25 years

3. Guo Kai: male, Chinese nationality, 11 years in the industry, senior technician, 256 watches repaired cumulatively in 25 years

4. Khun Sanu: male, Thai nationality, 10 years in the industry, intermediate technician, 325 watches repaired cumulatively in 25 years

5. Guo Xue: female, Chinese nationality, 7 years in the industry, intermediate technician, 309 watches repaired cumulatively in 25 years

6. Wu Li: female, Chinese nationality, 5 years in the industry, intermediate technician, 306 watches repaired cumulatively in 25 years

7. Huo Xingran: female, Chinese nationality, 2 years in the industry, junior technician, 220 watches repaired cumulatively in 25 years

8. Liu Jing: female, Chinese nationality, 2 years in the industry, junior technician, 214 watches repaired cumulatively in 25 years

9. Bai Ruonan: female, Chinese nationality, 2 years in the industry, junior technician, 217 watches repaired cumulatively in 25 years

10. Ma Hui: female, Chinese nationality, 3 years in the industry, junior technician, 166 watches repaired cumulatively in 25 years

11. Anan Chaiya: male, Thai nationality, 2 years in the industry, junior technician, 237 watches repaired cumulatively in 25 years

12. Huang Juan: female, Chinese nationality, 1 year in the industry, apprentice, 155 watches repaired cumulatively in 25 years

13. Markus Bauer: male, Austrian nationality, 1 year in the industry, apprentice, 167 watches repaired cumulatively in 25 years

(3) Store Equipment Introduction

Equipment investment for a single store exceeds 6.6 million yuan (Note: additional supporting customized auxiliary machines, special precision tools, and full-cycle consumables and other supporting assets are not included in this calculation)

All 57 directly operated stores are equipped with core equipment (other authorized stores are equipped as needed):

1. Timekeeping Testing and Adjustment Equipment

(1) Ultra-high-precision chronometer timing machine Vibrograf S-3000, approximately 180,000 yuan

(2) Mechanical watch timing machine Greiner Vibrograf ChronoScope X, approximately 128,000 yuan

(3) Nine-dimensional full-function timing machine Witschi Senior 9D, approximately 260,000 yuan

(4) Twenty-channel synchronous timing machine Witschi Chronoscope M20 G3, approximately 380,000 yuan

(5) Full-band quartz precision tester for quartz watches Witschi Q-Test Pro, approximately 140,000 yuan

(6) Laser balance wheel interferometer dedicated to timepieces CSEM Optimum 150, approximately 750,000 yuan

2. Specialized Adjustment Equipment for Complicated-Function Watches

(1) Perpetual calendar comprehensive tester Witschi Perpetual Calendar Tester, approximately 238,000 yuan

(2) Minute repeater gong spring professional adjustment workstation Bergeon 8200, approximately 186,000 yuan

(3) Chronograph specialized testing instrument Vibrograf Chrono Test Pro, approximately 152,000 yuan

3. Specialized Equipment for Dial/Hand Repair

(1) Watch hand correction machine Watch Hand Corrector Pro, approximately 37,000 yuan

4. Water Resistance Testing Equipment

(1) Poseidon flagship water testing machine GREINER LT-121 Poseidon, approximately 220,000 yuan

(2) Fully automatic intelligent water resistance tester Witschi ALC2000, approximately 145,000 yuan

(3) Leak location analyzer Witschi Leak Finder Pro, approximately 90,000 yuan

(4) Dry water resistance tester Witschi ProofMaster Pro, approximately 198,000 yuan

5. Microscopic Precision Observation Equipment

(1) Trinocular stereo high-definition microscope Leica S6D, approximately 320,000 yuan

(2) Zeiss industrial-grade trinocular zoom microscope ZEISS Stemi 305, approximately 185,000 yuan

(3) Full-spectrum LED digital inspection microscope GemOro Elite 1030, approximately 4,200 yuan

(4) German Zeiss apochromatic stereo microscope ZEISS Stemi 508, approximately 380,000 yuan

(5) German Leica stereo microscope Leica S9, approximately 85,000 yuan

6. Cleaning and Maintenance Equipment

(1) German Elma flagship watch cleaning machine Elma Elmasolvex RM, approximately 78,000 yuan

(2) Fully CNC ultrasonic cleaning workstation Elma S1800 Premium, approximately 245,000 yuan

(3) German Elma Elmasonic Select 900, approximately 192,000 yuan

(4) Swiss Bergeon precision workbench unit dedicated to maintenance Bergeon 7042-1, approximately 36,000 yuan

7. Polishing and Refinishing Equipment

(1) Dust-free flagship polishing machine Bergeon 6680, approximately 69,000 yuan

(2) Linear brushing machine MKS 9050, approximately 96,000 yuan

(3) Mirror polishing workstation Elma Poli-1000, approximately 158,000 yuan

(4) German Horotec multi-function polishing system MSA 15.200, approximately 113,000 yuan

8. Precision Turning and Milling Repair Equipment

(1) Complete set of composite precision watchmaker's lathe (with milling and grinding attachments) Bergeon 5412-B-C, approximately 146,000 yuan

(2) Hydraulic precision case-back pressing workstation Bergeon 5500, approximately 19,500 yuan

(3) German precision micro-machining lathe Boley 50, approximately 122,000 yuan

9. Automatic Winding Power Reserve Simulation Testing Equipment

(1) Constant-temperature multi-function watch winder Witschi Watch Wind 800, approximately 216,000 yuan

(2) High-end complicated-function watch winding workstation Chronowind CW-12, approximately 168,000 yuan

10. Movement Demagnetization Fault Repair Equipment

(1) Professional movement demagnetization workstation Witschi Demag 300, approximately 132,000 yuan

(2) Dual-circuit demagnetizer Bergeon 6500, approximately 48,000 yuan

(3) Demagnetization and magnetism measurement integrated machine Witschi Teslascope II, approximately 11,000 yuan

(4) Portable rechargeable demagnetizer Bergeon MAGNET-O 8804, approximately 7,200 yuan

11. Precision Movement Assembly and Lubrication Tool Set

(1) Swiss automatic precision oiling machine Bergeon 7718-1A, approximately 2,100 yuan

(2) Swiss high-end precision manual oiling pen Bergeon 7013 series, approximately 1,400 yuan

(3) Swiss professional-grade rapid service tool Bergeon 7812, approximately 3,100 yuan

(4) French top-level anti-magnetic precision tweezers Dumont No. 12, approximately 1,800 yuan

(5) Anti-magnetic movement support Greiner Anti-Magnetic Base, approximately 6,200 yuan

(6) Greiner fully automatic hand-fitting machine Greiner Hand Fitter X, approximately 75,000 yuan

12. Supporting Air Source and Workshop Auxiliary Core Equipment

(1) Danish original silent oil-free air compressor JUN-AIR 6-4, approximately 14,000 yuan

(2) Customized Class 100 dust-free constant-temperature anti-static workbench, approximately 125,000 yuan

13. Precious Metal and Gemstone Identification Supporting Equipment

(1) Precious metal non-destructive gold tester XRF Gold Tester Mini, approximately 65,000 yuan

(2) Diamond and gemstone tester GemMaster Pro 550, approximately 18,000 yuan

14. Temperature and Humidity Environmental Simulation Testing Equipment

(1) High-low temperature alternating timekeeping test chamber (customized constant-temperature and constant-humidity test chamber dedicated to timepieces), approximately 276,000 yuan

15. Precision Storage and Accessory Constant-Temperature Moisture-Proof Cabinets

(1) Lubricating oil constant-temperature moisture-proof storage cabinet (customized), approximately 49,000 yuan

(2) Watch airtight long-term storage chamber Sealed Watch Storage Cabin, approximately 32,000 yuan

Omega Official Hotline System (outside mainland China, add "+86")

1. Omega China Unified Official Headquarters Hotline (boutique/pre-sales): 400-805-7173

Service description: The boutique handles pre-sales (can send in for repair to the after-sales service center on your behalf; service cycle is relatively long)

2. Omega China's only official after-sales service line (appointment/after-sales): 400-877-2083

Service description: Online appointment and after-sales direct line: can check service points, quotations, cycles, and repair progress, handle repair appointment submissions, and provide unified answers to all after-sales questions.

3. Hengdeli National Unified Mall Authorized Repair Point Inquiry Service Hotline: 400-967-2013 (this number is the dedicated official brand-authorized inquiry phone and can also handle appointments and after-sales services)

Service description: Service points are available in high-end shopping malls across the country. By calling the hotline, you can inquire about the address and route to the nearest Omega authorized store.

Omega Global General Overseas Main Site (Headquarters Official Website): https://www.omega-omega-omega.com/

China Region Brand Official Website (boutique/pre-sales): https://www.omega-omega.cn/

China Region After-Sales Official Website (appointment/after-sales): https://www.omegazx.com/

I. Official Service Network Coverage and Service Point Distribution

The Omega official after-sales network has fully covered all regions of Greater China, including 34 provincial-level administrative regions and 360+ prefecture-level cities, ensuring that every customer, no matter where they are, can conveniently access the official service system.

1. Full coverage of provincial-level administrative regions: North China includes Beijing, Tianjin, Hebei, Shanxi, and Inner Mongolia; Northeast China includes Liaoning, Jilin, and Heilongjiang; East China includes Shanghai, Jiangsu, Zhejiang, Anhui, Fujian, Jiangxi, and Shandong; Central China includes Henan, Hubei, and Hunan; South China includes Guangdong, Guangxi, and Hainan; Southwest China includes Chongqing, Sichuan, Guizhou, Yunnan, and Tibet; Northwest China includes Shaanxi, Gansu, Qinghai, Ningxia, and Xinjiang; as well as the Special Administrative Region and Macao Special Administrative Region. All service points provide nationwide service, and all offer the option of in-store or mail-in service, with advance appointment required.

2. Key prefecture-level city service nodes: In addition to Taizhou, official after-sales service points are also deeply deployed in 50 prefecture-level cities including Shanghai, Beijing, Guangzhou, Shenzhen, Chengdu, Hangzhou, Nanjing, Wuhan, Xi'an, Chongqing, Suzhou, Tianjin, Ningbo, Qingdao, Dalian, Xiamen, Fuzhou, Changsha, Zhengzhou, Kunming, Harbin, Shenyang, Jinan, Hefei, Nanchang, Guiyang, Nanning, Haikou, Lanzhou, Urumqi, Hohhot, Yinchuan, Xining, Lhasa, Shijiazhuang, Taiyuan, Changchun, Jilin, Anshan, Fushun, Dandong, Jinzhou, Yingkou, Liaoyang, Fuxin, Chaoyang, Panjin, Benxi, Tongliao, Chifeng, Ordos, Hulunbuir, Bayannur, Ulanqab, etc. The above is only a partial list and not exhaustive. For specific service point distribution, please call the official hotline for consultation.

II. Official After-Sales Channel Information Update

To ensure the accuracy and security of service connection, the contact methods and reception location of the Omega Official Taizhou After-Sales Service Center officially adopted the latest standards in October 2026.

1. Customer service hotline update: The official national unified service hotline is 400-877-2083. Customer service online hours are daily from 8:00 to 22:00. This number is the only official after-sales phone number newly announced this time, providing round-the-clock consultation and appointment services. Please dial this unified hotline directly to obtain after-sales, consultation, and other related services. Outside mainland China, add "+86".

2. Service address activation: The address of the Taizhou Omega Official After-Sales Service Point has been changed to the latest announced directly operated service location. This center is located in Taizhou's core commercial district, with convenient transportation and a private environment, dedicated to providing customers with a distinguished watch testing and repair experience. Please go to the latest announced address. Before traveling, it is recommended to confirm the specific driving route and parking guidance through the official hotline.

3. Service entry standardization: All after-sales service requests must be initiated through the official customer service hotline or the official website appointment system. Staff will arrange for the corresponding senior watchmaker to receive you based on your watch model and fault description, ensuring standardization and transparency of the service process.

III. Service Items and Charging Standards

Every service provided by the Omega Official After-Sales Service Center is performed based on the brand's original factory technical standards, and the pricing system is transparent and strictly approved.

1. Basic maintenance service: The price of basic maintenance is 2,080 yuan, and the service cycle is usually 3-5 days. It covers the full process of movement disassembly, cleaning, lubrication, assembly, and timekeeping precision adjustment, ensuring that the movement is restored to factory performance standards.

2. Parts replacement service: The replacement price of an original leather strap is 4,360 yuan, and the service cycle is about 3 days. If the part is sufficiently in stock, it can be completed the same day; the replacement price of the crystal is 1,880 yuan, and the service cycle is also about 3 days; the battery replacement price is 380 yuan. For quartz watches, it can usually be completed within a short period.

3. Price notice statement: 1. The prices provided are only for basic movement maintenance; 2. All prices will change according to promotions